Smt Toolika Pankaj, Chief General Manager has been appointed as Principal at NBSC Lucknow since 01July 2018. She is a post graduate in History with specialisation in International Relations. She joined NABARD in 1984 and has since served the Regional Offices of Bihar, West Bengal, Punjab, Telangana and Uttar Pradesh before assuming charge of Principal of the training institute of NABARD at Lucknow. She has the experience of handling almost all the departments of NABARD which includes business departments of Refinance, State Projects, Storage & Marketing, new Business Initiatives and promotional departments like Farm Sector Development, including climate change, Off Farm Development, micro credit, corporate planning & financial Inclusion, Institutional Development, as also the HR, Accounts, the Department of Premises & Security & NABCONS. She has also held charge of the districts of Mohali & Lucknow as District Development Officer.